Hello,

 

I am currently seeking my next career opportunity. Looking to continue to help mentor and grow employees through an IT Service Desk management or IT Training role.

Bringing more than 17 year of experience working within the IT field with an emphasis in the financial industry. I enjoy working with other employees helping them grow and develop their skills while providing world class level service and performance.

Continue Improvement, mentoring, coaching and providing leadership by working with co-workers and employees has proven to build strong relationships and skill improvements.

I look forward to my next opportunity, perhaps with your organization.
Please don't hesitate to contact me.

Website:       HireMe.kevinparent.com

Cell:              773-270-1525

Email:           HireMe@KevinParent.me

Social links:

 

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RECOMMENDATION (view on LinkedIn)

 

"Kevin is one THE best managers who I have had the privilege of working for. In addition to having great leadership qualities, he also has a knack for helping employees, with expertise, through knowledge, and in resolving technical issues. Finally, Kevin is able to articulate corporate policy to clients and employees alike."

 

- Bill Kinsella

  Tax Advisor 3 at H&R Block

RECOMMENDATION (view on LinkedIn)

 

"Kevin was a great asset to the IT Measurement team. His detail oriented approach to tasks helped us move forward through the transition of moving processing work from the desktop to a server environment increasing the stability of our internal processes while also reducing the amount of time needed to complete tasks. Also his work with customers maintained a high level of satisfaction throughout his time here. I would love to have him back on my team if the opportunity would arise in the future."

 

- Kenneth Koszewa

  Manager of IT Measurement

  at Thrivent Financial

RECOMMENDATION (view on LinkedIn)

 

"Kevin put structure to our technology service center training program. He built a repeatable process that produced highly trained individuals to provide first level support. Kevin had a good rapport with people and easily changed this training approach to meet the needs of his audience. Kevin would follow up with his training classes to ensure staff was comfortable with the information they learned. If needed, he would conduct one on one training. Kevin would take information from project teams and produce new content material in order to keep the unit up to date with the products and service supported by the team."

 

- Dave Utic

  Sr. Manager of IT Service Delivery